Ode to the Micro-Manager

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Oh, you over-looker, you shoulder crowder,
You egomaniacal, hovering cloud of tension
How I long to punch you in your disapproving face.

Perhaps, I’ve been unluckier than most but I have occasionally in my long career dreamed of wiping the arrogant grin from someone’s face.  Not typically with my fist – my hands are small and it would likely literally hurt me more than it would hurt them – but I understand the urge.  It’s annoying when your boss is not giving you room to breathe when you’re trying to do your job. And especially annoying when you’re pretty sure you know more than he or she does because, well, that’s why they hired you.

I will say that I’m one of the lucky ones. My recent bosses have given me all the room I need — room to do my job, to grow, to succeed, and even to fail. But I marvel at how many people do not have the same luxury, because in the end its to their benefit.  When you feel watched and judged all the time your self-esteem suffers, your work suffers and you and your colleagues feel like you’re in a military prison.

I know that managers have different styles, and there are those who still believe that micro-managing is an effective way to ensure productivity from staff. I’ve heard managers say, “Well, if you had my people, you’d watch over them too,” and, “If I want it done right, I pretty much have to do it myself.” One manager insists that his staff clock in and out every time they leave their desk because he doesn’t trust that they’ll put in a full day’s work. Twenty people have come and gone over the last two years in an office of eight people.  It’s just a matter of time, I suspect, before his reputation precedes him and only the young or the desperate agree to work for him.

Even if this was an effective approach to management, which I don’t believe it is, I can’t imagine living that way! The stress alone would kill me. What’s the point in hiring people if you can’t trust them to do the job? By not trusting them, you’re raising the stakes that they’ll fail.  Trust is a two-way street, and it needs to be earned by staff and managers.  But trust never develops if it’s not in the right environment to grow.

Take for example a colleague of mine who put together a PowerPoint presentation to deliver to senior management, only to have her manager tell her, “It’s inappropriate for you to give this presentation. I’ll do it myself.”

What message are you sending, other than “I don’t value your work, I don’t trust your judgement, and I’m so full of myself that I need all the credit for everything ever done ever?”

The scary thing is, if this approach continues, staff will never feel valued and will never have the opportunity to develop. They will lose hope, stagnate, and slowly rot at their desk and die lonely and forlorn. It’s amazing, the power of hopelessness.

But, what’s more likely, they’ll just leave you, and you can carry on doing it all yourself.

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